Experience Required: 0-2 yrs
Educational Qualification: First level university degree
Job Designation: L&D Support Specialist
Functional Area: Application Programming
Type of Industry: IT-Software Services
Required Candidate Skills :
- Candidate Should have Basic collaboration, communication, administrative, problem solving/ troubleshooting, and customer service skills.
- Candidate Should have Basic ability to understand training function processes and programs.
- Candidate Should have Basic ability to learn escalation management strategies.
Job Description:
- Contributes to new process, program and system implementations and/or design within a single function, business, or geography.
- Delivers basic employee support services in assigned areas.
- Uses assigned delivery mechanisms to ensure consistency and effectiveness.
- Contributes to process improvement and achieves assigned tasks.
- Assists with processes to resolve employee/Human Resources (HR) support issues/cases.
- May assist in escalation support to HR functions and partners.
- Assists with the implementation of process improvement to optimize the customer experience globally.
- Contributes to corporate-, business-, or function specific training support solutions that impact multiple business units globally.
About company:
At HP we don’t just believe in the power of technology. We believe in the power of people when technology works for them. To help you create. To make the digital tangible. To harness the power of human information. At HP we work to make what you do matter even more.
Website: www.hp.com
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